More on design simplicity

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I’ve been a long time supporter of ‘design simplicity‘ for many reasons that I wont go into here. However, I came across this great observation by Seth Godin

He explains why we add too much:

“…As digital marketers seek to increase profits, they almost always make the same mistake. They continue to add more clutter, messaging and offers, because, hey, it’s free.”

Why it’s frequently a poor idea:

“In fact, human behavior tells us that this is a more permanent effect than we realize. Once you overload the user, you train them not to pay attention…”

And concludes:

“More is not always better. In fact, more is almost never better.”

While there are occasions when Choice Architecture can dictate that ‘more is more’, I think the principle of simplicity or focus in a age of increasing complexity is nearly always an improvement for users.

Seth Godin: The inevitable decline due to clutter

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